For those of considering the use of an Internet discount brokerage, I recommend reading this post - 

Is A Listing Agreement A Gentlemans Agreement? Ask The Customers Of The Fox!

Real estate is a relationship business. It's personal and requires actual human interaction to produce the results sane people want. Living in the modern schizoid shell of anonymity that technology makes possible is neither living a real life nor satisfying in any deep or meaningful way. 

Image by Peter Sharpe